How does Encore calculate the cost of a message?
As part of the SMPP specifications, when we receive a request that includes more than
160 characters we must split up the messages in order to send them. They will then be reassembled into a single message on most handsets.
Encore will bill per message, not per request. For example, if you send a message with
200 characters to a US mobile number, you are charged for
$0.01 x 2 = $0.02. Note that a special header needs to be appended to handle concatenated messages, so each segment can only contain up to
Messages with one or more non-GSM characters (like emojis) have to be sent using UCS-2 encoding and can only contain
67 characters per segment for multi-part messages. Therefore, sending a message with
150 characters that includes a non-GSM character would cost you
$0.01 x 3 = $0.03.
You can calculate the number of segments your message contains using this website.
Teams with a Free license will be charged a 10% messaging fee. Teams with a Paid license will have this fee waived.
Price per country
Pricing varies widely per country, you can view current price per country on Encore here.